FAQ
F.A.Q'S
- Can I pick my own sweets?
You can choose your own sweets on any of pick & mix cups. When ordering simply tick the sweets you would like to have.
Pizza boxes are premade and can't' be changed.
- How can I order?
You can order on this website. On the Cart page you can select the date and time that you would like your delivery. Select today's date for same day delivery.
- When will I get my order?
You will receive your order on the date you selected & between the time window you chosen. If you leave a mobile number during the checkout stages you will receive a text message to let you know when we are on our way,
Please note in all instances we always try to ensure we stick to our time frames however sometimes due to unforeseen circumstances outside of our control such as traffic, bad weather and busy periods it may not always be possible.
- How do I Pay?
You can securely pay via Debit or Credit card via our chosen gateway Shopify. If you wish to pay using cash please select Cash On Delivery box on the checkout page. Please also note we will not see or hold any of your financial details. This will all be handled by our provider.
- Do you deliver to my area?
We operate a local daily sweet delivery service. If you live in our delivery area it's £2.50 for CF34 postcodes and £3 for SA133 & Bryn Postcodes(Minimum order of £9.99).
- Do you cater for certain allergens/dietary requirements?
We must advise that all of our products may contain traces of nuts & sesame and other allergens due to the environment they are packed/manufactured in.
If you have any questions regarding this topic please contact us for further information.
-Do you have a shop we can visit?
Yes we do. We are based at 139 Commercial Street, Maesteg, CF34 9DW.
We are open 7 days a week. 12pm to 6pm.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.